May I Speak to the Manager please
Best practices around Sustainability - Service Excellence, Ecological Footprints and People Development - in Tourism and Hospitality from real leaders around the world
Latest episodes
Valentina Ultsch, Harry's Home Hotels
Valentina is Head of Human Resources of Harry's Home and Adler Hotels based in Austria, and expanding from there. Welcome to a great conversation about becoming "best employer", keeping staff and where to use - and where not to - A.I. in H.R. processes
Hilda Namara
A delightful conversation with Hilda Namara, the inspiring founder and CEO of Ubuntu Women Tourism Foundation. Their team create and offer journeys that not only transform people but empower local communities. UWTF's mission is to not only unveil the beauty of Uganda but to create connections that leave a lasting, positive footprint on the world.
Manuel Bitschnau, CEO, Montafon Tourism
There is something magical about the Montafon Alpine Area - Magical and Sustainable, that is. Manuel has been heading the Tourism Agency for over 10 years, really leaving an impressive mark in the region: listen in to their long-term and holistic approach to Tourism!